Terms & Conditions

Payment

This constitutes a legally binding agreement between Robles Concrete Services and client as represented by address, person(s) or Company listed above. Client's signature or deposit collected represents the acceptance of this entire agreement with its terms under which work is performed. Any delinquency in payments is understood as a void of this contract, and work will stop until such payments have been made. Robles Concrete Services accepts personal checks; company checks or certified bank checks made payable to Robles Concrete Services. Residential work requires a 50% deposit with final balance payment due upon completion. Commercial or Industrial work requires a 30% deposit with balance due upon completion unless otherwise agreed in writing with specific payment terms. Checks returned due to insufficient funds will result in a fee of $250.00 In this event, only certified check or bank check will be the only accepted method of payment. Actual square footage will prevail. Final payments constitute acceptance of completed work in its entirety and releases Robles Concrete Services from its contractual obligation as it relates to this contract and all specifications related to this contract. Any repair work necessary as a result of damage caused by client or client's contractors will not be the responsibility of Robles Concrete Services. Robles Concrete Services reserves the right to charge repair fees for such.

General Conditions

All areas are to be provided to Robles Concrete Services Corp at the time in a clean broom swept condition, free of other trades. Demolition and removal of existing floor coverings, adhesive or mastic or repairs to existing substrate including crack repair and joint work is specifically excluded unless noted in scope above. Only one (1) mobilization is included in this proposal. Some or all materials within the above scope of work require a conditioned space to install in terms of relative humidity and temperature no colder than 50 degrees F. Conditions of space are the responsibility of contracting company, not Robles Concrete Services Corp. If finishes are in place, it is owners' responsibility to protect finishes air/water tight prior to our arrival. No protection is included in proposal. Normal working hours are Monday through Friday 7 am to 4PM. Off-hour and weekend work is subject to a surcharge of 20% unless otherwise agreed in writing and amended to this agreement. Scheduling delays can result in the cancellation of the agreed upon work without notice.

Walls and Finishes

Robles Concrete Services Corp will do its best to protect any existing finishes, however; client should take all precautions possible to protect walls, baseboards (if possible by removing entirely), and moldings. It is generally preferred to install a decorative floor prior to final painting, baseboard or trim installation, to prevent damage to these. If conditions require they be installed prior to flooring or are pre-existing, Robles Concrete Services will not be held responsible for any damage to these materials or areas. Touch up painting will not be the responsibility of Robles Concrete Services. Robles Concrete Services will install painter's tape to such areas if present. Stains and sealers may bleed through painter's tape.

Moisture Content and Vapor Responsibility

Conditions of the sub grade are the responsibility of the General contractor or Owner. Robles Concrete Services Corp has not done testing of concrete for contaminates such as silicates or other contaminates or for water vapor issues. Excessive moisture in or permeating from concrete after application of a coating can cause failures such as blistering and delaminating and may fail if not appropriately identified and treated in advance. Warranties are void if failures are deemed to result from such issues. Robles Concrete Services Corp recommends that owners or general contractors, prior to installation, perform independent testing. In case that the moisture content of the concrete exceeds acceptable levels, Robles Concrete Services will present an additional estimate to apply special primers, vapor retardant, moisture suppression coatings, or water locking products to the surface.

Repairs to Existing Floor

Robles Concrete Services will fill minor holes and spider cracks on the concrete floor using appropriate materials. Small metal objects will be removed. We do not alter the geometry of the floor. Any existing unevenness will remain unless we apply an underlayment not included in this invoice unless specifically noted and priced as such. If excessive spalling, large or deep cracks are present, Robles Concrete Services will present an additional estimate or invoice detailing the job performed either prior to coating or polishing. In many cases, unevenness, holes, large cracks or other damage can only be assessed after an existing flooring material and/or carpet glue or mastic is removed. Repair work can and will telegraph through sealers or be visible with polished concrete installations. A micro-topping can aid in masking imperfections as an option, otherwise repair work remains visible. Client fully understands and accepts these terms.

Right to Stop Work

Robles Concrete Services reserves the right to stop work when rain is imminent, when temperature is within 5 degrees of the dew point, or when ambient air temperature is below 50°F.

Utilities Required

Water is to be located within 50' of job site. Mechanical floor preparation equipment (i.e. shot blast machinery, floor grinders), if applicable, will require a pigtail to either a 208-240-volt single phase minimum 30-amp breaker for grinding OR 208-240 volt three phase minimum 60 amp breaker for larger grinders within 50 feet of work area. Normal power outlets of 115 volt should be available and area should be well lit for easy visibility. If lighting or power is not available, a generator will be rented and billed to client @ $450 per day. In the event a dumpster is needed to dispose of materials, this will be the responsibility of the client to provide.

Decorative Conditions

i. CRACKING: Concrete is likely to crack due to temperature, moisture, and/or movement of the slab. It is not the responsibility of Robles Concrete Services to prevent cracking. Cracks may telegraph through coating materials. Robles Concrete Services is not responsible for concrete cracks that exist or may develop in the slab.

ii. SEALERS: After initial application and until fully dry, sealers such as water or solvent based concrete sealers, epoxy or polyaspartic are tacky in nature. Robles Concrete Services cannot control circumstances such as water infiltration, airborne matter or dust that is present or may be later introduced and fall or leach into wet materials. Any repairs necessary will be at an additional cost.

iii. FINISHES / TOP COATS: Differing coatings or sealers may be applied, depending on use of space and wear-ability. Each material may present imperfections out of the installer's control such as, but not limited to: fish eyes, bubbles, and craters in the epoxy coating caused by outgassing in concrete; minor roller marks or an orange-peel effect in urethane; color bursts, comets or irregular movement with metallic color additives while curing.

iv. OVERLAYS / MICRO-TOPPING: Cementitious products are applied using steel trowels, rubber trowels, gauge rakes or other application methods depending on the requirements of the particular job. Installation marks from these tools may exist and are in fact, common, and may be visible after final sealers are applied. It is possible a cementitious product may crack when placed over pre-existing concrete slabs. Robles Concrete Services has no control over movement of existing concrete slabs.

v. STAINS / DYES: The application of reactive stains on concrete surfaces creates an irregular patina, (in some cases dramatically) from area to area. Stains will produce a variation of color and not a consistent one-color system. Irregularity in surface color is naturally inherent with the concrete stain process and is to be expected. Robles Concrete Services cannot control the shading and does not guarantee this in any way.

vi. UNEVEN / HARD TO REACH AREAS: Robles Concrete Services will make every attempt to perform satisfactory prep work as it relates to uneven floors, corners, edges or excessively porous areas. Pre-existing paint, drywall, glue, mastic, cure-n-seal, leveling material or other chemicals and stains may be present in these areas and telegraph through a polished or sealed surface. Swirl marks due to grinding either by hand or using machines may also be visible upon completion.

Maintenance

The architectural polished concrete, topping or floor coating system on this project includes a sacrificial maintenance sealer, which is used to aid in cleaning of the surface and offer continual protection to the coloration process. Upon project completion, Robles Concrete Services Corp can provide instruction for proper maintenance and will not accept responsibility for damage to the system due to improper maintenance or lack of. In the case of polished concrete - either with or without color, reactive spills caused by products such as bleach, ammonia, vinegar, coffee, wine, et cetera, will require immediate clean-up as it can etch the finish and discolor or remove color.

Samples

Client will be responsible to cover minimum of $500.00 in charges for small samples of concrete staining/coloring or polishing. Epoxy or metallic epoxy can incur charges up to $800.00 with up to 30% of this latter cost will be credited on final invoice upon completion of work.

Warranty

There should be no foot traffic or use of any equipment of any kind within first 48 hours of epoxy or floor sealer installation. For polished concrete, immediate use can begin after installation but under no circumstances should there be any standing water or washing of floor either by use of scrubbers or by mopping within the first seventy-two (72) hours after installation. Warranty shall be for no less than one (1) year, free of defect in workmanship, in the case of polished concrete provided Robles Concrete Services has a minimum of two (2) years quarterly service agreement to maintain finished installation. In the case where Robles Concrete Service installs a polished floor but receives no service agreement, there is no verbal, written or implied warranty.

Refunds

Any monies collected and paid to Robles Concrete Services as it relates to proposed work, such as deposits, are non-refundable after five (5) days from the date of signed agreement. Monies collected for deposit on any initial work in progress or completed work are non-refundable.